Ceiling leak from a neighbour: what to do
A ceiling leak that comes from the unit above: how to document it, and the routes for mediation.
What to do first
According to a contractor’s guide, photograph the damage: take clear photos of the damage.
Mediation and formal routes
In Singapore HDB flats, a legal advice article says grassroots leaders can mediate, and that the final step is HDB legal action. Confirm with HDB.
In Malaysia, strata disputes can go to the Strata Management Tribunal (TPPS) under the housing ministry, KPKT, created under the Strata Management Act 2013. KPKT states a target of 140 working days per case. Check with your management body and the tribunal.
Updated 4 Oct 2026